Privacy Policy

1. Information We Collect

To provide a smooth shopping experience and process your orders, we collect the following information:

  • Personal Identification: Your name, email address, and phone number.

  • Shipping & Billing: Your delivery address, pin code, and contact details required for order fulfillment.

  • Payment Details: Payment information (processed securely through our third-party payment gateways; we do not store your full credit/debit card details).

  • Technical Data: Information about your device, IP address, and browser type collected via cookies to improve your website experience.

2. How We Use Your Information

We use your data strictly for business operations:

  • Order Processing: To pack, ship, and deliver your products.

  • Communication: To send you order updates, shipping notifications, and tracking details via SMS, WhatsApp, or email.

  • Marketing: With your consent, we may send you emails regarding new launches, special offers, or newsletters from DRIPRIOT. You can opt out at any time using the 'Unsubscribe' link.

  • Customer Support: To resolve queries or assist with returns and exchanges.

3. Data Protection & Security

  • We use industry-standard encryption to protect your personal information during transmission.

  • Your data is kept confidential and is not sold, traded, or rented to third parties for marketing purposes.

  • We only share your details with trusted logistics partners (e.g., Shiprocket / iThinkLogistics) solely for the purpose of delivering your orders.

4. Cookies

Our website uses cookies to recognize your browser and remember your preferences, helping us provide a personalized shopping experience. You can disable cookies in your browser settings if you prefer.

5. Your Rights & Contact Support

  • Access & Correction: You have the right to request access to the information we hold about you or request corrections if it is inaccurate.

  • Deletion: You can request the deletion of your personal account data at any time.

  • Contact Us: For any privacy-related queries, data requests, or account deletions, please reach out to our support team at support@dripriot.store.

6. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or for legal requirements. Any updates will be posted directly on this page.

7. Contact details

  • Trade name: DRIPRIOT Registered under Sole proprietorship

  • Email: support@dripriot.store

  • Address: 404 Ruby Tower 3, Som Datt's, Secore 116, Kharar, Mohali, SAS Nagar, Punjab, 140301